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Samsung is getting hauled across the coals by lawsuits in the US and Korea

Paul Briden 10:51, 19 Oct 2016

If you thought things were bad for Samsung having to deal with the discontinuation of one of its lead products, the Galaxy Note 7; a total recall of the device, plummeting consumer and investor confidence, and an estimated $5bn loss across the next three quarters, not to mention official bans and probes by authorities in both the US and South Korea...well it just got worse.

Samsung is facing legal action in the US. Firstly, a US law firm McCuneWright has filed a lawsuit against Samsung regarding the Galaxy Note 7 recall.

"The plaintiffs in the case claim that due to the recall, they were left without phones for weeks," reports CNET. "The suit seeks reimbursement of cell phone service fees. The plaintiffs are also looking for class-action status."

"While Samsung has offered consumers replacement phones or a refund, it has failed to reimburse consumers for monthly costs associated with owning an unusable Note7," said McCuneWright, in a post on its website.

Meanwhile, a separate class action lawsuit has been brought against Samsung, also in the US. The filing was made in a federal court in Newark, New Jersey, by three Galaxy Note 7 customers - allegedly, however, this filing "seeks to represent a nationwide class of Note 7 customers in Nevada, Pennsylvania and California," according to a Reuters report.

The case was filed on October 16 and alleges that the customers stopped using their Galaxy Note 7 handsets following the recall, but were "asked to wait days or weeks for a replacement phone," while continuing to "incur monthly device and plan charges for phones they could not use."

Samsung's first Note 7 lawsuit emerged in September during the earlier phases of exploding phone reports. The case was filed a day after the first recall by Jonathan Strobel, 28, of Boca Raton, Florida.

Strobel suffered "severe burns on his right leg" when the phone caught fire in his pocket.

"He was also severely burned on his left thumb, after he reached over to try to remove the phone from his pants," said a Reuters report.

"He has a deep second-degree burn, roughly the size of the phone, on his right thigh," said Strobel's lawyer Keith Pierro. "Unfortunately for my client the recall came too late."

Strobel's lawsuit seeks unspecified damages for "medical bills, lost wages, pain and suffering."

The very latest reports also show that Samsung is getting a legal kicking in its home nation of South Korea. Local media reports that a total of 38 Galaxy Note 7 users are filing a class action lawsuit against Samsung "for alleged inconvenience."

It states that Note 7 owners were "forced to visit stores several times for battery checks or to get replacements," and "experienced anxiety over safety when using the Note 7." The suit is seeking damages of $266 per person ($10,108 total).